Recruitment – Meri Meri EU Retail
Meri Meri EU RetailMeri Meri EU RetailMeri Meri EU Retail

Recruitment

Careers

Meri Meri designs everything fun for life’s celebrations – partyware, seasonal decorations, heirloom-quality children’s gifts and dreamy dress-up. Our products are inspired by the imagination of childhood and rooted in sophisticated design.

The story began in 1985 when founder Meredithe Stuart-Smith sold Meri Meri’s first range of glittery greeting cards to Bergdorf Goodman in New York City. Tableware and bunting soon followed, along with the invention of the ‘cupcake kit’ in 2008.

Meri Meri continues to reinvent the luxury children’s birthday party with couture-quality dress-up and a newly introduced range of sustainable partyware.

Now selling in 69 countries, in over 5,000 shops and online. Meri Meri has offices in Cheltenham, UK and Reno, US.

 

Join our team of fun makers!

U.K. Positions

Customer Service Representative – Initial 6 month contract to permanent role

We are looking for an enthusiastic and motivated Customer Service Representative to join our small but expanding team in Cheltenham, on initially a 6-month, fixed term contract with a view to this opportunity going permanent for the right candidate.

This is a role for someone who thrives in a fast-paced, growing organisation and is dedicated to supporting our customers whatever their question or query.

Responsibilities include but are not limited to the following:

  • Provide an excellent customer experience for new and existing customers
  • Effectively handle large volume of enquiries
  • Process customer orders, providing a seamless and positive buying experience
  • Maintain & update customer profiles ensuring data security objectives are met
  • Support team members and facilitate collaboration in the workspace
  • Represent Meri Meri with a positive can-do attitude 

Skills & Qualifications required:

  • Previous customer service experience
  • Excellent oral and written communication skills
  • Proficient in programs including MS Office (Word, Excel)
  • Excellent attention to detail 
  • Be self-motivated and enthusiastic

Please apply by sending your CV and covering letter to recruitment@merimeri.com. When applying please include “Customer Service Representative” in the email subject line.

Only shortlisted candidates will be contacted, and you must be eligible to work in the UK.

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