Accessibility
Our Commitment to Accessibility and the European Accessibility Act (EAA)
Meri Meri is committed to ensuring digital accessibility for all users, including those with disabilities, in compliance with the European Accessibility Act (EAA) and relevant national legislation. We are dedicated to providing an inclusive online experience and are continuously working to improve the accessibility of merimerieu.com.
Measures to Support Accessibility and EAA Compliance
Meri Meri EU is taking the following measures to ensure accessibility and EAA compliance:
- Conformance to Standards: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, which are harmonized with the EN 301 549 standard, as required by the EAA.
- Accessibility Integration: Accessibility is incorporated into our design, development, and content management processes.
- Regular Audits and Testing: We conduct regular accessibility audits and testing, using both automated tools and manual evaluations, including user testing with individuals with disabilities.
- Training and Awareness: Our staff receives training on accessibility best practices and the requirements of the EAA.
- Clear Communication: We provide clear and understandable information about our products and services.
- Feedback Mechanisms: We have established clear channels for users to provide feedback on accessibility issues
Conformance Status
Meri Meri EU is working towards full conformance with WCAG 2.1 level AA, which aligns with the EN 301 549 standard. Currently, some areas of merimerieu.com are partially conformant. We are actively addressing these areas to achieve full compliance.
Feedback and Contact Information
We welcome your feedback on the accessibility of merimerieu.com. If you encounter any accessibility barriers, please contact us:
- Email: support@merimeri.com
- Contact Form: You can also use the contact form on our "Contact Us" page.
We strive to respond to feedback within 5 business days.
Technical Specifications
Accessibility of merimeri.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts, some limitations may exist. We are actively working to mitigate these.
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Known Limitation: Some older PDF documents may not be fully accessible.
- Alternative: Please contact us at support@merimeri.com for an accessible version.
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Known Limitation: Some older product images may lack full alternative text.
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Alternative: Contact us at support@merimeri.com for detailed product information.
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Alternative: Contact us at support@merimeri.com for detailed product information.
Assessment Approach
Meri Meri assesses accessibility through:
- Automated testing using tools like WAVE and Lighthouse.
- Manual testing, including keyboard navigation and screen reader compatibility.
- Regular internal and external accessibility audits.
- User testing with people with disabilities.
Enforcement Procedure
If you are not satisfied with our response regarding accessibility issues, you have the right to lodge a complaint with the relevant national enforcement body.